Four metrics, all sourced from the CMS, all weighted transparently. Full methodology & thresholds →
Reserves the scheme holds, expressed as a percentage of annual contributions. The Council for Medical Schemes requires a minimum of 25%. Higher means a stronger financial buffer to pay future claims.
The percentage of every rand you contribute that gets paid back out as claims to members. Higher means better value flows to you rather than to admin or surplus.
The number of complaints adjudicated against the scheme by the CMS Adjudicator's office, per 1,000 average beneficiaries. Lower means happier members and fewer escalated disputes.
Year-on-year change in total beneficiaries. A scheme growing its membership is generally one members are choosing voluntarily — a useful market-confidence signal.